Shipping policy
Our delivery options offer an express next day delivery service to the UK Mainland and a 2-5 day delivery service to all other regions in the UK.
We offer next day and 2-5 day delivery options, with the cut off for last orders at 11am. However, these may be subject to delays. You will be advised of any changes to your delivery time via text or email.
To track the status of your orders, please use the tracking number provided to track on the Whistl or DX website.
Next day orders:
- Next Day delivery orders must be placed by 11am Mon – Thur in order to give our warehouse staff and couriers time to prepare your order for shipment.
- Next Day delivery orders placed before 11am Friday will be delivered on Monday. Orders placed after 11am will be dispatched on the following Monday for delivery Tuesday. Saturday shipping is available to some regions in the UK – call for information 01506 871720.
- Next Day delivery orders placed on a Saturday & Sunday will be dealt with on the following Monday for delivery Tuesday.
Free Delivery is available for all orders above £100.00 to the UK mainland.
As part of our commitment to helping the environment we are trying as business to recycle and reuse as much cardboard and packaging as possible, please do not be offended if your item arrives in a box which has already been sent into us, we are doing this to reduce waste and pass savings on buy not purchasing as many boxes in our prices.
BANK HOLIDAY MONDAYS: Unfortunately we cannot provide deliveries on Bank Holiday Monday/Easter Monday/Good Friday. Orders placed before 11am on the Friday will be delivered on the following Tuesday. Orders placed after 11am on Friday – Monday will be dispatched on Tuesday for delivery on Wednesday.
- UK Mainland - Next Day £7.99 / 2-5 Day Service £5.75 - Free delivery over £100 – Next Day available
- Scotland (North East) - Next Day £7.99 / 2-3 Day Service £5.75 - Free delivery over £100 – Next Day available
- Scottish Highlands - £16.99 inc VAT - 2-3 day delivery - No Free delivery – No Next Day available
- Northern Ireland - £14.99 inc VAT - 2-3 day delivery - No Free delivery – No Next Day available
- Offshore Islands - £34.99 inc VAT - 2-3 day delivery - No Free delivery – No Next Day available
- Isle of Wight - £10.99 inc VAT inc VAT
Saturday Delivery - £10.99 inc VAT - On request
Our shipping costs are shown including VAT and will be shown in the Cart & Checkout pages.
Please Note – The above prices are estimations. Our shipping calculator processes delivery postcodes and provides exact shipping costs.